Patient Engagement

CareLaunch as a Patient Engagement Platform

Keep patients connected between visits with secure messaging, education, reminders, and self-service tools.

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Key Features

Everything you need for patient engagement in a single HIPAA-compliant platform.

Secure Patient Portal

Give patients a branded portal to view appointments, messages, documents, and care plans.

Two-Way Messaging

HIPAA-compliant messaging between patients and care teams via SMS, email, or in-app chat.

Appointment Reminders

Reduce no-shows with automated multi-channel reminders that patients can confirm or reschedule.

Patient Education

Deliver condition-specific educational content automatically based on diagnoses and care plans.

Satisfaction Surveys

Collect NPS and satisfaction data at key touchpoints to improve the patient experience.

Self-Scheduling

Let patients book, reschedule, or cancel appointments online 24/7 with real-time availability.

Real-World Use Cases

1

A chronic care practice reduces no-show rates by 35% with cascading reminder sequences.

2

A specialist office shares pre- and post-procedure education automatically based on scheduled procedures.

3

A family practice improves NPS scores by collecting real-time feedback and resolving issues quickly.

See Patient Engagement in Action

Let us show you how CareLaunch can transform the way your practice handles patient engagement.

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